RWAM insurance claim, phone number, login, rwam app and policy number
Rwam insurance
RWAM Insurance Administrators, one of Canada’s largest third-party administrators of group benefits, has partnered with EQ Care, a telemedicine provider.
RWAM members will be able to use EQ Care’s virtual healthcare platform, which is available in both English and French, as a result of the collaboration. The platform provides virtual healthcare services such as medical consultations, medication administration, and triage.
rwam insurance contact information and email support
| Website | rwam.com |
| Rwam insurance Phone Number | (519) 669-1632 |
| Toll Free number | 1-877-888-7926 |
| HeadOffice Location | 49 Industrial Drive, Elmira, Ontario N3B 3B1 |
| rwam insurance Facebook | RWAMins |
ELMIRA ONTARIO HEAD OFFICE
| 49 Industrial Drive
Elmira, Ontario N3B 3B1 Toll Free: 1-877-888-7926 Local: (519) 669-1632 Fax: (519) 669-1923 |
SOUTHWESTERN ONTARIO REGIONAL SALES OFFICE
| 1785 Wonderland Rd. N
London, Ontario N6G 5C2 Toll Free: 1-888-410-5767 Local: (519) 473-1903 Fax: (519) 473-4568 |
WESTERN CANADA REGIONAL SALES OFFICE
| #1 – 1004 Parsons Rd. SW
Edmonton, Alberta T6X 0J4 Toll Free: 1-888-350-2077 Local: (780) 465-9188 Fax: (780) 465-0769 |
Rwam CLAIMS
Health and Dental Claims
RWAM Plan Member Services Website
Claims can be submitted online by signing in to the Plan Member Services website.
- Register for Plan Member Services and provide your direct deposit banking information and email address.
- Submit your claim by answering a few simple questions and attaching an electronic copy of your receipt.
- Payment will be deposited directly into your bank account and you will receive a Claim Statement / Explanation of Benefits (EOB) via email.
Paper Form
Provider Direct Submission
RWAM insurance Contact
1-877-888-RWAM
rwam insurance PRODUCTS
LIFE AND ACCIDENTAL DEATH & DISMEMBERMENT
Group Life and Accidental Death & Dismemberment (AD&D) insurance benefits are a staple in any group benefit plan. They provide valuable coverage to employees and their families in the event of an unfortunate accident or death.
HEALTH & DENTAL
Health and Dental benefits can be tailored to suit your needs with a wide variety of plan design choices. RWAM offers a range of costing options from co-pays and per visit maximums to specialized drug formularies.
DISABILITY
Short or Long Term Disability (STD or LTD) benefits provide income replacement coverage when an accident or illness prevents an employee from maintaining their regular work duties. With our access to multiple disability providers, RWAM is able to offer a wide range of disability management programs.
CRITICAL ILLNESS
Critical Illness (CI) provides employees with a lump-sum payment in the event of a named critical illness, allowing the employee to focus on recovery. CI insurance has everything to do with living and nothing to do with dying.
(Plan Members – see your Plan Administrator for more information on this benefit, if applicable to your Group Benefit Plan)
TRAVEL
Whether leaving your province or the country, travel emergency medical coverage provides protection in the event of an unforeseen accident or illness. RWAM offers multiple plans with varying trip duration and referral and non-referral benefits. Individual top-up coverage is also available in the event that an individual’s trip duration exceeds their group coverage. For more information visit our Travel Coverage page.
STOP LOSS
Stop Loss pooling is a way for employers to limit the risk of large health care claims impacting their health insurance premiums. Increased incidents of large drug claims (especially new drugs) are a major contributor to escalating claims costs. RWAM offers a variety of Stop Loss thresholds to accommodate group sizes and employer risk tolerance.
1TWO3™ SMALL GROUP PLAN
The 1two3™ Small Group Plan is specifically designed for businesses with 1-5 employees. This program offers comprehensive benefits including Life, Accident, Extended Health Care (including Out-of-Country) and optional dental and/or long-term disability.
FAQ’s
What types of paramedical claims can be submitted by Providers?
RWAM’s Provider Claims Services supports Physiotherapist, Massage Therapist, Chiropractor, Acupuncturist, Naturopath, Podiatrist, Chiropodist, Speech Therapist, Osteopath, Optical, Social Worker (MSW), and Psychologist
Can the Provider determine the patient’s eligibility for coverage?
No, RWAM’s Provider Claims Services website does not allow the Provider to determine a patient’s eligibility for coverage. Plan Members should refer to their Group Benefits Booklet for details of paramedical coverage included in their plan. If there are any questions regarding coverage Plan Members should speak with their Plan Administrator, or contact RWAM.
How does Coordination of Benefits work with RWAM’s Provider Claims Services?
Claims must be submitted first to the primary plan under which the patient is covered, then to the secondary plan. If RWAM is the primary plan for the patient, the Provider may submit the claim via RWAM’s Provider Claims Services.
What information will a Plan Member receive regarding claims submitted on their behalf by the Provider?
Plan Members will receive an Explanation of Benefits for all claims submitted by a Provider. The Explanation of Benefits details the patient’s name, service description, submitted claim amount, and information regarding the benefit eligibility / amount paid, along with any comments / explanations pertaining to the adjudication of the benefit
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